Sekyere Rural Bank of Ghana

  • Project Name: Consultancy & Training
  • Client: Sekyere Rural Bank of Ghana

Bernie contracted for Sekyere Rural Bank of Ghana as a Training Consultant to conduct training on Leadership for Management, Sales Training and Customers Service Excellence. The training focused on:

  • The Managers take on maintaining service standards
  • How to retain and maintain existing customers.
  • How to gain new customers and growing the customer base
  • Mobile banking
  • Customer Service for Cashiers and Tellers