Credit Union Association, CUA – Ashanti Region

  • Project Name: Consultancy
  • Client: Credit Union Association, CUA - Ashanti Region

Bernie contracted for Ashanti Region Chapter of the Credit Union Association as a Training Consultant to conduct training on sales and customer service excellence. The training focused on:

  • How to retain and maintain existing customers.
  • How to gain new customers and grow the customer base
  • Mobile banking
  • Customer Service for Cashiers and Tellers